Source The Guardian,7th Oct 2016
AAR Insurance (Tanzania) Limited is a subsidiary of AAR Holdings which is the largest and most successful private Insurance company in East Africa. In Tanzania its Head Office is in Dar es Salaam and branches are in Arusha and Mwanza. AAR Insurance Tanzania Limited offers equal employment opportunities to qualified men and women
In line with our corporate objective of constantly reviewing and enhancing our key performance areas we wish to engage the following person:
Corporate Relationship Officer (1 Post)
Purpose of the Position
To provide client satisfaction by ensuring that their needs are fully met as per AAR's obligations to them with adherence to company rules and regulations under minimum supervision
The Successful candidate will be based in Dar es salaam and will report to Corporate Relationship Supervisor
Duties and Responsibilities
• Constantly monitoring clients by being in touch to their maximum satisfaction
• Conduct corporate visits/services meeting
• Conduct health talk / education to the client
• Handling all customer queries, mails, phones or walk in clients
• Creating and implementing strategies and programs that will ensure sustained retention of AAR's client
• Ensuring that reports e.g. Renewal notices are sent to clients 3 months before expiring date.
• To facilitate and ensure that customer survey is done.
• To ensure that funeral benefits to members are paid in time.
• Any other duties assigned to you by your supervisors.
Qualifications and Experience
The successful candidate should possess the following minimum qualifications: .
Education/skills
Degree / Advance Diploma in Business Administration, Sales Marketing or any related field with at least one year experience
Insurance qualifications will be an added advantage
Excellent computer skills and customer care ability.
APPLICATION INSTRUCTIONS:
Applicants are requested to enclose a detailed CV together with copies of relevant testimonials and send to the:
Human Resources Manager
AAR Insurance (Tanzania) Ltd
Plot No 741 Serengeti Rd/ Warioba Str Off Mwai
Kibaki Rd Mikocheni
P.O. Box 9600
Dar es Salaam
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