Commercial Bank of Africa (Tanzania) Limited was established in 1962; offering a wide spectrum of banking products and services. It promotes equal employment opportunity and provides a conducive and challenging work environment for existing and potential employees to fully realize their potential. The bank is recruiting for the following positions:
DESIGNATION: ACCOUNT RELATIONSHIP MANAGER
LOCATION: ARUSHA BRANCH - PRIVATE BANKING UNIT
REPORTING TO: HEAD OF PRIVATE BANKING & SALES
Job Purpose:
To achieve quality business growth for the Private banking segment within assigned territory. The responsibilities incorporate marketing and selling personal banking products to existing and potential customers. In addition, sustaining customer satisfaction, to retain existing customers and generate additional business from those
customers; and acquiring new customers through prospecting and sales activities.
Qualifications and Experience Required:
University Degree in Business related studies or equivalent.
At least S years successful experience in banking or customer relations, 3 of which should be in a sales role.
Practical experience in use of Microsoft Office Packages.
Technical skills to effectively perform Account Relationship Management activities/tasks in a manner that consistently achieves high quality standards or benchmarks.
DESIGNATION: BRANCH RELATIONSHIP OFFICER
LOCATION: ARUSHA BRANCH
REPORTING TO: BRANCH RETAIL MANAGER
Job Purpose:
To achieve business growth for Personal Banking by providing quality relationship management to existing customers in assigned branch/territory. This will entail sustaining customer satisfaction so as to retain them thereby generating additional business through cross-sell opportunities.
Qualifications and Experience Required:
University Degree in Business related studies or equivalent.
At least 4 years successful experience in banking or customer contact.
Relationship management skills to effectively perform Account Relationship Management activities/tasks.
Sales and negotiation skills to prospect and close business.
Practical experience in use of Microsoft Office Packages.
DESIGNATION: SECURITY & INVESTIGATION OFFICER
LOCATION: DAR ES SALAAM
REPORTING TO: SECURITY & INVESTIGATION MANAGER
Job Purpose:
To manage day to day security operations using guards and access equipment within the Bank's operating premises, in order to ensure maximum protection of CBA's human and material assets. The job includes maintenance of the access monitoring systems and custody of surveillance data.
Qualifications and Experience Required:
University degree or equivalent.
Must have served in the Police Force in the rank of at least an Inspector of Police for not less than 4 years and have attended relevant CID Courses and/ or has proven experience on fraud investigations, especially on bank frauds & Security Administration.
Working experience in a similar position in a Bank or Financial Institution.
Computer literacy- practical experience in use of MS Office applications.
DESIGNATION: Card Centre Officer
LOCATION: DAR ES SALAAM
REPORTING TO: Card Services Manager
Job Purpose:
To provide prompt, efficient and effective card operations and services so as to contribute to customer satisfaction and retention. Support ATMs operations for optimal up time and manage CRM logs and e-mails professionally. Review card and ATM suspense and P&L accounts. The job holder is also responsible for in-house card personalization and/or PIN Mailer production, Card/PIN Mailer distribution and mailing of monthly credit card statements.
Qualifications and Experience Required:
University Degree in Business related studies or equivalent.
Practical experience in use of relevant MIS,BI and MS Office applications.
Knowledge of relevant Card Products and service.
Technical skills to effectively perform Card Centre activities/tasks in a manner that consistently produces high quality of service.
Mode of Application and Deadline:
If you are interested, and ready for great challenges, please send your application letter, enclosing full Curriculum Vitae, copies of relevant certificates and testimonials, three names & addresses of referees, one of whom must be from current employer, by 8th of July 2017.
Address your applications to:
Email: jobs.Tz@cbagroup.com
or
Head of Human Resources
2nd Floor, Amani Place -Ohio Street
P. 0. Box 9640
Dar es Salaam
We thank all those who will show interest in working with us, but regret we will only be able to contact short listed candidates.
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