Application deadline
10. Jun
- Application deadline
- 2017-06-10
- Business / Employer name
- Mobisol UK
- Job categories
- Customer Service
- Marketing, Advertising & PR
- Sales
- Other
- Job Role
- Experienced
- Position Type
- Full Time
- Organization Type
- Private Sector
Location
Other Dar es Salaam District
Dar Es Salaam
Description
Mobisol is one of the
world’s leading companies for Solar Home Systems with approximately 600
passionate employees, delivering a clean and affordable alternative to
fossil fuels for low-income households (living without access to
reliable energy). Our dedicated product line combines solar energy with
innovative mobile technology and accessible micro-financing. Having
successfully installed more than 70,000 solar home systems in Tanzania, Kenya and Rwanda, Mobisol is now moving into the business at a larger scale. Please read more about Mobisol at www.plugintheworld.com.
The MobiShop Department provides a professional interface between Mobisol and its customer to operate and administer the sales. The MobiShop Operator is responsible for the MobiShop performance including handover, inventory and the appearance of the hub.
YOUR TASKS
Providing information to customers about Mobisol products and services and the appropriate use of the Solar Home System (SHS)
Completing the customer qualification check via the Mtawi online application
Filling in and explaining the customer contract, and ensuring required documents are valid and complete
Finalizing sales through the physical handover and its documentation using Mtawi
Providing IT contact information for customer to arrange appointment for the SHS installation
Explaining after-sales service to the customer
Displaying SHS and appliances as instructed and ensuring a shop appearance in line with guidelines
Organizing all documents in designated folders (logistics documents and customer contract)
Reporting MobiShop expenses to MobiShop Team Leader and physical stocktaking (monthly)
Updating the inventory (daily) and reporting it to the MobiShop Team Leader and the Logistics Department
OUR REQUIREMENTS
≥1 year of working experience in a customer service related field
Experience working in Dar es Salaam
University degree is a plus
Fluency in local language, good communication skills in English
Good time management and organizational skills
Attention to detail
Excellent and customer friendly communication skills
Ability to learn and adapt to a fast evolving working environment
Strongly team spirited
Willingness to travel in geographic area assigned
YOUR PERSPECTIVE
The position offers you the chance to build and shape a global player in the off-grid energy market with strong commitment to product-quality, design, user friendliness and environmental sustainability. You will be part of an outstanding inter¬na¬tional, highly motivated team.
If you feel intrigued by this challenging opportunity, please send your application (letter of motivation, CV and references) with the subject line “Mobishop Operator, Dar es Salaam”. As an equal opportunity employer, Mobisol offers all of its employees and applicants full equal opportunity irrespective race, ethnic origin, sexual identity and disability, religion or beliefs.
successfully installed more than 70,000 solar home systems in Tanzania, Kenya and Rwanda, Mobisol is now moving into the business at a larger scale. Please read more about Mobisol at www.plugintheworld.com.
The MobiShop Department provides a professional interface between Mobisol and its customer to operate and administer the sales. The MobiShop Operator is responsible for the MobiShop performance including handover, inventory and the appearance of the hub.
YOUR TASKS
Providing information to customers about Mobisol products and services and the appropriate use of the Solar Home System (SHS)
Completing the customer qualification check via the Mtawi online application
Filling in and explaining the customer contract, and ensuring required documents are valid and complete
Finalizing sales through the physical handover and its documentation using Mtawi
Providing IT contact information for customer to arrange appointment for the SHS installation
Explaining after-sales service to the customer
Displaying SHS and appliances as instructed and ensuring a shop appearance in line with guidelines
Organizing all documents in designated folders (logistics documents and customer contract)
Reporting MobiShop expenses to MobiShop Team Leader and physical stocktaking (monthly)
Updating the inventory (daily) and reporting it to the MobiShop Team Leader and the Logistics Department
OUR REQUIREMENTS
≥1 year of working experience in a customer service related field
Experience working in Dar es Salaam
University degree is a plus
Fluency in local language, good communication skills in English
Good time management and organizational skills
Attention to detail
Excellent and customer friendly communication skills
Ability to learn and adapt to a fast evolving working environment
Strongly team spirited
Willingness to travel in geographic area assigned
YOUR PERSPECTIVE
The position offers you the chance to build and shape a global player in the off-grid energy market with strong commitment to product-quality, design, user friendliness and environmental sustainability. You will be part of an outstanding inter¬na¬tional, highly motivated team.
If you feel intrigued by this challenging opportunity, please send your application (letter of motivation, CV and references) with the subject line “Mobishop Operator, Dar es Salaam”. As an equal opportunity employer, Mobisol offers all of its employees and applicants full equal opportunity irrespective race, ethnic origin, sexual identity and disability, religion or beliefs.
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