Job Description
Dalberg is currently seeking a Knowledge Management Specialist for a 3-4 month period, with the possibility of extension, who will actively support Dalberg’s large-scale projects to codify learnings, distill knowledge and communicate them to relevant stakeholders. The person is expected to work with multiple project teams (ex. a large government delivery project, a global health project, and a private sector development project), with oversight from the Global Shared Services team, to execute mandates of respective clients pertaining to producing knowledge products for internal and external audiences. Simultaneously, the role will serve Dalberg’s vision of being an insights leader, by contributing to the firm’s global knowledge management function. The person will also support other aspects of project-related outreach, such as events, digital outreach, publications, websites, analytics, and more.
The position is for a period of 3-4 months, with possibility of extension. The position can be located in any of Dalberg’s offices. This position is not a consultant-track position.
Key responsibilities will include:
- Contribute to select Dalberg projects by working with teams to develop and disseminate knowledge and select thought leadership pieces (e.g., internal knowledge products such as toolkits, 1 page briefs, key insights, and also potentially reports, articles, blogs, infographics using KM content for internal audiences to also reach external ones, etc.)
- Create knowledge-based content for each project and synthesizing across projects on related topics (Ex. data, methodologies, expert views, best practices, case studies, learnings)
- Contribute to knowledge created by relevant practice areas (Ex. brochures, training decks, content for practice area quarterly calls)
- Record project impact by collecting outcome data and qualitative feedback
- Support knowledge transfer to similar projects
- Examples of external audience focused work could include: preparing outreach material for project stakeholders as per guidance from the clients, setting up microsites to capture learnings from projects and to present Dalberg’s insights on the website, and supporting knowledge outreach activities such as webinars, newsletters, events, etc.
You are excited by new ideas and capturing knowledge. You are passionate about documenting learnings and best practices on issues core to Dalberg’s projects and are willing to dig into new topics. You are a strong writer and editor with a keen eye for translating complicated research into clear, compelling copy. You are motivated by the prospect of elevating the profile of a fast-growing organization. You have a strong client-service mentality and deliver at the highest levels of quality. You are a committed self-starter with an excellent academic and professional record, and an entrepreneurial spirit. You are comfortable with the role evolving with time, in keeping with the clients’ needs and your skills.
Qualifications:
Required skills:
- A bachelor’s degree or higher
- 1-5 years of applicable past work experience
- Strong oral and written communication skills in English
- Knowledge/communications-related experience of creative content creation, copywriting, and design
- Comfort with basic graphic design
- Fluency in Microsoft Word, Excel, and PowerPoint
Required competencies:
- Passion for global issues such as economic development, public health, education, and environment
- Professionalism, good judgment, and a “can-do†attitude
- Excellent time and project management skills, attention to detail, ability to work independently under tight deadlines
- Ability to present information in an insightful and structured manner (written and verbal)
- Entrepreneurial mindset and interest in working at an international, fast-growing company
- Sensitivity to the political and cultural environment of international public agencies or similarly complex environments
Preferred:
- Proficiency in French
- Experience of serving big-ticket clients on mission-critical projects with multi-dimensional teams
- Experience living and working in different cultures (time spent in developing countries strongly preferred)
- Comfort with basic quantitative analytics to support output and outcome tracking
Please submit your application on Dalberg’s career opportunities page.
Your application should contain ONE PDF document including
- CV
- Cover Letter
- An original blog post of maximum 750 words drawing on findings from the World Development Report (please feel free to demonstrate your design skills in the document)
Candidates selected for interviews will be invited to discuss their interests and experience.
About the Organization
Dalberg is committed to global development and innovation, and offers a variety of advisory services across the international development sector. Comprised of Dalberg Advisors, Dalberg Capital, Dalberg Design, Dalberg Data Insights and Dalberg Research, our businesses provide high-level strategic, policy and investment advice to the leadership of key institutions, corporations and governments that are shaping international development. We focus on emerging and frontier markets, tackling topics such as economic development, global health, access to finance, agriculture, energy and the environment, among others. We offer outstanding individuals the opportunity to apply private sector skills to global challenges within an entrepreneurial working environment.
Our clients come to us with some of the most difficult global problems, seeking solutions where the obvious ones have failed. We supply new ideas, drawing from a deep base of knowledge that cuts across sectors and geographies and is growing every day. Â We create value for clients focused on social impact by using on-the-ground research and rigorous business analysis to help governments, foundations, international agencies, NGOs, and corporations develop strategies and assess programs in areas such as access to finance, inclusive growth, global health, and energy and the environment. Some of our recent clients include foundations such as the Bill and Melinda Gates Foundation, corporations such as Pepsi and Vodafone, multilateral institutions such as the World Bank and the Inter-American Development Bank, UN Agencies such as UNICEF and the UNEP, and government agencies such as DFID and the Ethiopian Agricultural Transformation Agency.
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