Job Description
Job Description:
Requisition ID: req1156
Job Title: Country Director
Sector: Program Administration
Employment Category: Fixed Term
Employment Type: Full-Time
Location: Tanzania-Dar es Salaam
Job Description
BACKGROUND:
The
International Rescue Committee (IRC) responds to the world’s worst
humanitarian crises and helps people to survive and rebuild their lives.
Founded in 1933 at the request of Albert Einstein, the IRC offers
lifesaving care and life-changing assistance to refugees forced to flee
from war or disaster. At work today in over 40 countries and 22 U.S.
cities, we restore safety, dignity and hope to millions who are uprooted
and struggling to endure.
The International Rescue Committee
(IRC) has been working in Tanzania since 1993. The IRC is currently
working in the Kigoma region, and in Dar es Salaam by: providing
emergency relief; access to health care; preventing violence against
women and bolstering women’s empowerment; educating young refugees;
supporting asylum seekers and refugees with healthcare, shelter, food
and water and protection services; working with local government
officials and community leaders to ensure children are protected from
abuse and exploitation and creating education and employment
opportunities.
SCOPE OF WORK:
The Country
Director for Tanzania is responsible for overall leadership and
supervisory management of IRC offices and operations in the country,
including stewardship of resources, staff safety and security, program
quality and accountability, and performance management. The Country
Director is IRC’s principal representative to the Tanzania government,
donors, international organizations, other NGOs and the media. The
Country Director is expected to respond effectively to a constantly
changing environment and vulnerable host populations with effective
humanitarian programs implemented directly and with Tanzania partner
organizations. The Country Director will lead country program staff in
pursuing the outcomes identified in the strategy action plan for
2016-2020, bringing them together to deliver high-quality,
cost-effective programming results.
Success in this position
requires an individual with exemplary leadership abilities who deploys
strong communications and interpersonal skills effectively, both
internally and externally. The successful candidate will enjoy
developing networks to build partnerships and diversify program
resources. Given the operating environment, the Country Director is
expected to be attentive to risk management. S/he will be directly
responsible for the overall coordination and strategic direction of the
country program; providing oversight and coaching for directly
supervised senior managers; leading country program teams to identify,
design and deliver responsive, high-quality programs; ensuring efficient
management of public grants and private funds for results, compliance
and focused, timely reporting; and oversight of financial management and
compliance systems.
Based in Dar es Salaam, the Country
Director oversees all IRC operations in Tanzania. Reporting to the
Regional Director, this position receives support from regional and
headquarters staff in the areas of program quality, new business
development, safety and security management, finance, operations
management, and external affairs. The Country Director is additionally
expected to actively participate in defining the IRC’s public advocacy
positions. The Country Director directly supervises six positions in a
country program of approximately 200 staff.
SPECIFIC RESPONSIBILITIES
Leadership and Representation
* Lead the country program by maintaining open and professional
relations with colleagues, promoting a strong team spirit and providing
guidance, oversight and resources to enable staff to perform
successfully.
* Develop and carry out strategies that result in
strong representation with: Tanzanian Government authorities at various
levels; donors including USAID, UNICEF, UNHCR, Private Foundations,
World Bank and other international organizations, local NGOs and
networks such as the INGO Forum.
* Ensure that the IRC remains a partner of choice for major international donors.
* Develop and maintain a high level of understanding of donor priorities and planned funding.
* Initiate and sustain strong, mutually beneficial and authentic partnerships with Tanzanian organizations.
* Seek out and pursue opportunities to raise the profile of the work of
the IRC and its partners in Tanzania, as well as the lives and the
needs of the people the IRC seeks to serve.
* Play a leadership role in efforts to improve humanitarian response coordination in Tanzania.
* Lead country program collaboration with colleagues in the IRC’s Great
Lakes region to deliver regional programming and advocacy.
Strategic Direction, Program Quality and Growth
*
Set the strategic vision and direction of the country program to serve
more people with the most responsive and highest quality programming
possible, and secure the resources necessary to do so.
* Align programming to the country program strategy action plan, sectoral expertise and technical standards.
* Ensure program quality through consistent use throughout the country
program of: rigorous assessment, design, and proposal development and
review processes; comprehensive monitoring and evaluation,
accountability and learning systems; staff development investments; and
partner organization capacity strengthening.
* Remain current on
national and regional issues impacting the country program and partners,
and develop responsive strategies to ensure the IRC mission can be
carried out appropriately in rapidly changing contexts.
* Ensure country program alignment with and involvement in meeting regional objectives.
* Identify opportunities for appropriate expansion and growth of
programs, supported by the acquisition and investment of human
resources.
* Ensure timely submission of competitive, responsive and
high-quality proposals, and support colleagues in negotiations with
donors.
Safety and Security Management
* Take primary responsibility for overall management of safety and security for the country program.
* Oversee the management of all security issues, including appropriate response to emergency situations as they arise.
* Create and maintain a culture of safety and security throughout the
country program, including trainings and briefings that prepare all
country program staff for security incident prevention and response.
* Keep security, evacuation and contingency plans current and accessible to country program staff.
* Maintain close coordination and communication with the Regional
Safety and Security Advisor on safety and security concerns and evolving
issues that could adversely affect IRC staff or operations.
Staff Performance Management and Development
*
Supervise and mentor direct-report staff, including communicating clear
expectations, setting performance objectives, providing regular and
timely performance feedback, and leading documented semi-annual
performance reviews.
* Provide constructive feedback and counsel on appropriate career paths and professional development for IRC staff.
* Oversee the management, coaching and development of national and
international staff to build a cadre of skilled, committed and motivated
personnel.
* Continue to pursue nationalization of senior management positions.
* Promote and monitor staff care and well-being. Model healthy
work-life balance practices. Support appropriate interventions in
response to identified staff care needs of both national and
international staff.
* Offer leadership support for successful adherence by all staff to IRC’s Global HR Operating Policies and Procedures.
* Work with regional HR staff to identify and implement recruitment and retention strategies.
* Undertake regular reviews of labor and salary markets in Tanzania for
the purpose of enhancing the competitiveness of the IRC’s overall
compensation package for national staff.
Stewardship and Operational Management
* Drive
operational excellence to achieve optimal efficiency and
cost-effectiveness in all functions and operations of the country
program.
* Oversee the development, deployment and utilization of
financial and operational policies, procedures, and systems to deliver
compliance with IRC and donor requirements.
* Ensure responsiveness
and appropriate levels of in-person and remote support to all offices,
especially in the areas of HR, finance and supply chain.
* Provide timely and effective oversight of the Tanzania country program’s financial position.
* Maintain effective and coordinated budget monitoring processes for grant funds and discretionary funds.
* Seek opportunities to introduce efficiencies and eliminate redundancies in existing business processes.
Communications
* Model and encourage active
practice of the principles of the “IRC Way - Global Standards for
Professional Conduct” throughout the Tanzania country program.
*
Maintain a healthy and empowering office environment that encourages
open, honest and productive communication among IRC staff and with
partner organizations.
* Maintain open communications with regional management staff, regional technical advisors, and HQ departmental staff.
Supervisory
Responsibilities: Six direct reports, including the Deputy Directors
for Programs and Operations, Finance Controller, Field Coordinators in
Kibondo and Kasulu, and the Senior HR Coordinator.
Key Working Relationships
Internal:
Great Lakes Regional Director; Great Lakes regional team; other Great
Lakes Country Directors; HQ departmental staff, as appropriate.
External:
Partner organizations, host country government officials, public and
private donor agencies, international and national NGOs, UN agencies,
foreign governments.
Professional Standards
The
IRC and IRC staff must adhere to the values and principles outlined in
IRC Way - Global Standards for Professional Conduct. These are
Integrity, Service, and Accountability. In accordance with these values,
the IRC operates and enforces policies on Beneficiary Protection from
Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment,
Fiscal Integrity, and Anti-Retaliation.
PROFESSIONAL QUALIFICATIONS AND REQUIREMENTS:
* Graduate degree in a relevant field
* At least ten years of progressively responsible international work
experience, including at least three years in a leadership role at the
Country Director level of multi-site, multi-sectoral operations in a
complex operating environment
* Experience of building personal networks at a senior level, resulting in securing new opportunities for the organization
* Demonstrated successful leadership and management experience with a
multi-disciplinary team in a cross-cultural setting, including active
mentoring and coaching
* Proven experience delivering appropriate
levels oversight of a portfolio consisting of a variety of complex,
high-value donor-funded projects
* Extensive representation and fundraising success, including prior experience with European, US and international donors
* Experience of managing security in a complex and rapidly changing security context
* Proven ability to negotiate and work with partner organizations.
Experience with organizational capacity strengthening and partnership
building helpful
* Strong budget and fiscal oversight capacities
* Established capacity to deal with ambiguity in stressful situations
* Ability to respond to multiple priorities in a timely manner, producing high-quality outcomes
* A keen understanding of political complexities in Tanzania
* Ability to work and live in a sometimes insecure environment while maintaining a positive attitude
This
position is based in Dar es Salaam with an estimated 40% of the Country
Director’s time spent in other locations in the country.
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