CUSTOMER ADVISOR: (Two positions)

Job Description Maendeleo Bank Plc commenced operations in September 2013 as a Regional Bank with its Headquarters at Luther House, Sokoine Drive – Dar es Salaam. It is the first bank in Tanzania to be registered in Dar es Salaam Stock Exchange (DSE) from its inception through Enterprise Growth Market (EGM) window. In its efforts to expand and strengthen its operations, the Bank wishes to recruit self motivated, result oriented and suitably qualified candidates to fill the following positions:
3. CUSTOMER ADVISOR: (Two positions)
Job Summary:
The Customer Advisor will be responsible for ensuring all day-to-day customer queries and their requests are attended professionally and build the bank image at a higher standard.
Key Accountabilities:

1. To attend to customer enquiries promptly and courteously.
2. To open new customer accounts by following approved account opening procedures.
3. To process customer ATM Card requisitions and custodianship by following the procedures manual.
4. To order and issue cheque books to the right customers following the laid down process.
5. To scrutinize customer cheques, and other customer instruments presented for payment in order to ascertain their accuracy and authenticity before payment authorization / processing for clearing.
6. To process inward and outward cheques clearance from other branches and other banks.
7. Scanning of Accounts and preparing Customers statements

8. To carry any out any other related duties as may be assigned by the Supervise
Minimum Qualifications and Experience Required:
Holder of Business related Degree with at least 1 year experience in the field. Experience in Bankers Ream as a Core Banking System and knowledge of all bank products will be an added advantage.
REMUNERATION:

How to Apply All positions carry a Competitive salary and packages commensurate to qualifications and experience are offered to successful candidates. Mode of Application: Applications addressed to the Managing Director enclosing detailed curriculum vitae, full contacts (address and telephone numbers) and three referees should be sent latest by 21th July 2016 at or before 17.00 hours through E-mail hr@maendeleobank.co.tz
‘Maendeleo Bank Plc Is equal employer’
Source: The Guardian 12 July 2016=========