Industries
Banking, Finance
Description
1.Primary responsible for servings and managing customer relationships by engaging them, uncovering their needs and providing them with the appropriate products ,services and solution from the entire range of the customers ,Banking suite
2. Responsible to drive profitable revenue and value growth through maximizing existing customer engagement.
Key Roles and Responsibilities
Address walk-in NTB clients' (any segment) sales needs; Pull generated from ATL/online, catchment campaigns, word of mouth
Activate NTB clients, and set up and educate clients on remote channel usage i.e., online, Client Centre, ATM; Hand over client to Priority or Business Banking Team if required
Address walk-in ETB clients' (any segment) sales needs (may be from Service To Sales); Serve client on initial request and broaden to Next Best Conversation based on ETB analytics
Direct and educate walk-in clients to use self-serve channels, and handle service requests via low-counters where requested by clients; Actively seek Service To Sales opportunities
Understand needs of walk in clients,
Explain proposition that fits need (respond to client need and do 'next best conversation')
Refer for specialized needs
Qualifications and Skills
2 years of Sales experience on banking products
Good communication skills
Pass mark on Math & English (C and above) at ordinary level
Undergraduate degree/ equivalent
Management skills
APPLICATION INSTRUCTIONS:
Online Application, Click HERE to Apply
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