Loan Field Officers

Application deadline 9. Jun

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Application deadline

2017-06-09

Business / Employer name

Mobisol Limited

Position Type

Full Time

Organization Type

Private Sector

Location

Arusha Mjini Arusha

Description

Mobisol is one of the world’s leading companies for Solar Home Systems with approximately 700 passionate employees, delivering a clean and affordable alternative to
fossil fuels for low-income households. Our dedicated product line combines solar energy with innovative mobile technology and accessible microfinancing. Having successfully installed more than 80,000 solar home systems in Tanzania, Kenya, and Rwanda, Mobisol is now moving into the business on a larger scale – thereby stimulating economic and social development in developing countries while simultaneously contributing to global environmental protection. Our commitment to quality, product innovation, and sustainable development makes us a highly inspiring community to work with.
To growth and operations, in Mbeya, Mwanza and Tanga regions, we are looking for
Loan Field Officers (m/f) to be based in Mbeya, Mwanza or Tanga
As a Loan Field Officer, you will be responsible for;

• Carrying out customer work-out (managing an assigned portfolio),
  including the following five work-out categories to be applied to
  customers in late repayment:
   Call to clients clarifying contractual liabilities
   Call to clients clarifying repossession options
   Field visits, analysis of payment sources, 1st ultimatum
   Field visits adjusted analysis, last ultimatum
   Repossession
• Supporting the process of assessing applicants by gathering benchmark data.
• Supporting the analysis of causes for portfolio deteriorations.
• Providing regular portfolio, compliance and routing report to the
  Supervising Loan Field Officer.
• Ensure remedial action is taken when required to keep performance in line with business objectives.
• Practice a customer relationship culture to facilitate
  effective loan recovery.

QUALIFICATIONS AND REQUIREMENTS FOR THE ROLE

• Diploma or Degree in Microfinance, Economics, Commerce or business related studies.
• At least one year working experience in the field activities.
• Experience in customer service/ Loan administering will be added advantage.
• Basic knowledge on how to use Excel application.
• Good communication skills including proven experience of dealing effectively with a diverse range of customers, "difficult and vulnerable customers".
• Good level of familiarity with typical income, expenditure, and cash flow patterns of rural and peri-urban households and microenterprises, including farmers, animal breeders, business
  owners and employees
• A valid driving license. You should know how to drive both automatic and manual cars.This is mandatory and there will be a driving test to all shortlisted candidates.
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•  If you feel intrigued by this challenging opportunity, please send your application ( motivation letter and updated CV ) with the subject line “Loan Field Officer “Preferred region”. Eg Loan Field Officer_Mwanza. Deadline for applications is 9th June 2017.
  As an equal opportunity employer, Mobisol offers all of its employees and applicants full equal opportunity irrespective of race, ethnic origin, sexual identity and disability, religion or beliefs.