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Head of Mobile FInancial Services - Grade 16


Job Details

City:
Dar es Salaam
Job Location:
Tanzania
Contract Type:
Full time
Job category:
Management

Company Details

Company industry:
Telecommunications Services
Company Type:
Employer (Private Sector)
No. of Employees:
501-1000

Preferred Candidate

Career level:
Executive (VP, department head, etc.)
Degree:
Master's degree
Minimum years of experience:
More than 7 years

Professional Skills

Language Skills

English, Kiswahili

Job Description

JOB PURPOSE

You are responsible for Mobile Financial Services Business Unit profitability, reporting to
the Managing Director. As main executive you are responsible for management of all resources you are in charge of as well as of planning and execution of the company’s business strategy.

CORE RESPONSIBILITIES

MANAGEMENT

Responsible of ensuring that the organization counts on the adequate resources in all areas for the
execution of the strategy
Count on a succession plan and assume leadership in the development of the collaborators and of the organization
Ensure an adequate succession plan for all critical positions
Protect the feasibility in the short and long terms of the business, ensuring that the organization is adequately represented in the regulatory, fiscal and operational environments.

Proactively identify and administrate the risks related to the regulatory environment, the fiscal and income tax environment, operational continuity, social responsibility of the business internal control and fraud
Responsible for ensuring that the TIGO culture and values are reflected in the whole organization
Ensure continuous clear and precise communication between collaborators in the field and the collaborators in the central offices and administration
Implement the correct organization, with roles, responsibilities and adequate competencyRecruit, retain and train the best human resource, assign the best talent to the key positions of the organization

STRATEGY

Develop a robust plan to optimize the development of the forecasted market, identify risks and opportunities
Contribute to develop the strategic plan for MillicomDetail and validate the functional plans
Follow-up and update the implementation of strategic initiatives bi-monthly
Monitor the results and trends and provide corrective actionsIdentify and communicate the key aspects that impact the results in the short and medium terms
Identify and attend the key aspects of action through a monthly review process

COMMERCIAL

Agree the innovation agenda with the Regional MFS team: C2B, P2P, Insurance, etc.
Ensure Execution of Marketing Campaigns
Control A&P expenditure as per the agreed monthly
budgetResponsible for the Tigo Cash Brand, ensuring adherence to the the Global Brand Principles.
Responsible for the Network of Agents: Agents Network Development, Ensure the development pace is on target, monitoring of the Agents churn,visibility.

PROFITABILITY

Optimize the general CAPEX returns to protect and increase the market position
Optimize the cost of funds in collaboration with Headquarters treasury office
Deliver written approval for each site, and the internal rate of return for each project
Provide the exact cash flow forecast
Optimize the gross margin through proactively administering all of the components of the organization
Comprehensive development of the organization, understanding all aspects that generate costs for the same
Formulate and implement a detailed plan for cost reduction
Obtain fixed income as an objective for added value servicesMaking and administering the budget

OPERATIONAL MANAGEMENT

Manage and Monitor the operational back office of the Business
Ensure adequate process for Agents Development Process
Ensure Compliance of Risk controls.

Position Requirements

Bachelor’s Degree (or equivalent) in Finance, Banking, Marketing or Business Administration.
Masters degree is required: Finance or Commercial.
More than 10 years’ experience in senior management roles.
Senior managerial experience with field and operation experience preferable in FMCG.
Ability to produce accurate and timely information in a high dynamic work environment. 

About the Company

Tigo is the first cellular network in Tanzania. It started operations in 1994 and is Tanzania’s most affordable and innovative mobile phone operator.

Tigo is part of Millicom International Cellular S.A. (MIC) and provides affordable, widely accessible and readily available prepaid cellular telephony services to more than 30 million customers in 13 emerging markets in Africa and Latin America.
The success of Tigo is based on the "Triple A" strategy which stands for Affordability, Accessibility and Availability. We create a world where mobile services are affordable, accessible and available everywhere and to everyone. This guarantees that our subscribers experience the best services at the most affordable rates throughout our 26 regions in both Tanzania Mainland and Zanzibar.

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